HealthTap is an innovative health care service that strives to provide high-quality medical care to those without access to medical facilities. Furthermore, its services come at an affordable rate.
The company provides a number of services, such as a symptom checker and telehealth chatbot. These tools help patients determine if they need to see a doctor.
What is HealthTap?
HealthTap is a company that provides medical consultations to individuals through text, video and voice calls. It offers both Urgent Care and Primary Care services to users with or without insurance coverage.
Ron Gutman founded HealthTap with the mission of making healthcare more accessible and affordable. Its platform works across both iOS and Android devices, and customers can access the service through an app.
It also features an AI-augmented symptom checker to assist users in recognizing possible causes of their symptoms and providing suggestions on the most suitable treatment approach. Furthermore, it securely stores customer data, making it convenient to share data across multiple providers.
Ron Gutman, who previously ran a health information portal and worked in healthcare, recognized low patient engagement as an issue that needed to be addressed. He believes that providing high-quality health information on mobile platforms could be the solution to improving outcomes while cutting costs.
How does HealthTap work?
HealthTap provides a range of services for those who need to speak to a doctor. They can do this via text message, video chat or by submitting questions directly to our community of doctors who offer advice and assistance.
During a consultation on HealthTap, users are required to fill out an extensive form that details their health history and any symptoms they are currently experiencing. This data helps match them with a doctor from within the network of HealthTap doctors.
Once the physician has assessed your condition, they can create a personalized treatment plan and refer you to specialists if needed. Furthermore, they have the authority to write prescriptions and order lab tests as needed.
HealthTap provides access to a network of doctors in the United States. All are licensed physicians who have been verified by HealthTap as being able to give accurate advice.
What are the benefits of HealthTap?
HealthTap is an internet-based telehealth platform that connects people to doctors. The service boasts an expansive network of doctors who can provide advice and prescriptions.
Members of this network can save money by avoiding unnecessary urgent care and emergency room visits, getting doctor-ordered prescriptions, ordering lab tests online, viewing results online, receiving referrals to specialists, and even being reminded for follow-up appointments.
One of the most intriguing features is the symptom checker, which utilizes artificial intelligence to help users pinpoint what could be causing their symptoms. After answering questions about their symptoms, AI provides them with a list of potential causes and advice on how best to proceed.
The symptom checker is free and can be used without making an appointment with a doctor. However, it should not be used as a replacement for in-person medical attention or used to diagnose or treat any disease.
What are the drawbacks of HealthTap?
HealthTap is an online telehealth platform that provides 24/7 access to medical professionals. Through an intelligent AI interface and qualified doctors, the platform addresses members’ medical queries and worries.
HealthTap’s model is unique in that it gives patients the power to select their doctor instead of being automatically matched with one. This enables members to build a relationship with their virtual doctor over time, developing trust in the process.
The company employs a sophisticated system to protect all sensitive member data (like notes from virtual doctor consultations, prescriptions and referrals). This sets them apart from many other telehealth companies.
HealthTap stands out because it is accessible 24/7, not just during traditional 9 to 5 workday hours. This convenience is especially beneficial for busy individuals whose commitments prevent them from visiting a traditional doctor on a regular basis.
