Is it possible to return an item to Lowes or Home Depot? These stores have different return policies. The latter allows you to exchange or refund the items, but the former does not. When you return something, you must bring the original receipt and shipping confirmation email, along with a valid form of I.D., and then ask to have the item picked up. The customer service representatives will process your return and contact you with a refund or exchange.
If you have a Home Depot or Lowes credit card, you can use the return policy to return almost any product. Most new and unopened items are accepted for returns. In case of a loss of receipt, Home Depot will store the item for a year. However, some products, such as area rugs, furniture, and gas-powered equipment, have shorter return windows. You can usually return used items in stores and receive a refund in cash or gift card.
Lowes is the largest home improvement retailer in the US. Its Direct Liquidation program allows the company to liquidate returned merchandise. Its nationwide operations include stores in the United States, Canada, and Mexico. It is a name customers trust and has been around since 1946. However, the company does not throw away returned items unless they are defective or have damaged packaging. It is best to check the return policy before returning any items.